Yuma AI Ticket Assistant: Revolutionizing Customer Support

Yuma AI Ticket Assistant is a powerful AI-powered solution designed to significantly improve your customer support workflow. Integrating seamlessly with popular help desk software like Gorgias, Yuma automates responses to customer inquiries, saving your team valuable time and resources.

Features

• Automated Response Drafting: Instantly generate accurate and personalized responses to customer questions.
• Customizable Writing Style: Tailor the tone and style of your responses to match your brand voice.
• Conversation Summarization: Quickly grasp the context of any conversation thread with automatically generated summaries.
• Multilingual Support: Translate responses into 15 languages for a truly global customer experience.
• Shopify Integration: Access and utilize real-time information from your Shopify products and pages for accurate responses.
• Knowledge Base Integration: Leverage a comprehensive knowledge base to ensure responses are always informed and accurate.
• One-Click Reply & Close: Streamline ticket closure for increased agent efficiency.

Benefits

• Increased Productivity: Automate repetitive tasks, freeing up your team to focus on more complex issues.
• Improved Response Times: Provide faster and more efficient customer service.
• Enhanced Customer Satisfaction: Deliver personalized and accurate responses that meet customer needs.
• Reduced Operational Costs: Streamline processes and minimize the need for extensive manual intervention.

Use Cases

• E-commerce Businesses: Provide accurate product information and address customer queries quickly.
• Customer Support Teams: Automate routine tasks and improve overall team efficiency.
• Global Businesses: Communicate effectively with customers across multiple languages.

Yuma AI Ticket Assistant offers a 7-day free trial and a mailing list to stay informed about new features. Experience the future of customer support with Yuma.