Xence: Your AI-Powered Confluence Chatbot for Jira Service Management

Xence, powered by ChatGPT, is an AI chatbot designed to revolutionize your Jira Service Management (JSM) support portal. Instantly answer employee questions directly within the JSM portal, eliminating the need for manual searches and human intervention. Enjoy seamless integration with your existing Confluence knowledge base for accurate and reliable solutions.

Features

• Instant Answers: Resolve approximately 50% of employee inquiries instantly.
• ChatGPT Integration: Ensures accurate and reliable responses.
• Seamless Integration: Easy installation from the Atlassian Marketplace and effortless integration with your JSM project. No account creation needed.
• Human-like Interaction: Experience a natural and engaging conversational experience.
• 24/7 Support: Unlimited queries, anytime, anywhere.
• Confluence Knowledge Base Integration: Provides answers directly from your existing knowledge base.
• Atlassian Ecosystem Integration: Works seamlessly with other Atlassian products.

Benefits

• Increased Efficiency: Reduce manual work by approximately 80% and save your team valuable time.
• Reduced Ticket Volume: Automate IT and HR requests, freeing up your support team.
• Improved Employee Experience: Provide instant support and enhance user satisfaction.
• Transparent Pricing: No hidden fees or premium features. Available for teams of all sizes.
• 21-Day Free Trial: Experience the benefits risk-free.

Use Cases

• IT Support: Quickly answer common IT questions and troubleshoot issues.
• HR Support: Provide instant answers to HR policies and procedures.
• General Support: Handle a wide range of employee inquiries.

Xence offers a powerful and efficient solution to streamline your JSM support process, providing instant answers and improving overall team productivity.