Threado AI: Your AI-Powered Support Solution

Threado AI is an automated support tool that uses AI agents trained on your internal knowledge sources to provide immediate, personalized support to customers and team members. Deployable in minutes on Slack, Microsoft Teams, or as a Chrome application, Threado AI streamlines support and enhances customer relations.

Features

• Instant Automated Support: Provides 24/7 contextual and personalized support, resolving the vast majority of customer queries automatically.
• Seamless Integration: Integrates with popular tools like Slack, Microsoft Teams, and Chrome for easy access to company information from anywhere.
• Customizable AI Agents: AI agents are trained on your internal data, ensuring accurate and relevant responses.
• Enhanced Data Access: Easily accesses traditionally difficult-to-reach data sources such as knowledge bases, intranets, CRMs, and more.
• Secure and Reliable: Employs SOC 2 Type II certification for robust data encryption and security.
• Intuitive Interface: User-friendly design ensures effortless setup and navigation.

Benefits

• Improved Customer Satisfaction: Faster query resolution and personalized support lead to happier customers.
• Increased Efficiency: Empowers agents to resolve issues more quickly, freeing up time for other tasks.
• Accelerated Sales: Helps sales engineers address customer issues promptly, expediting sales closures.
• Actionable Insights: Provides valuable insights into customer behavior and preferences.
• Centralized Information: Eliminates the need to search through multiple disconnected sources.

Use Cases

• Customer Support: Automate and resolve a large majority of customer queries.
• Internal Support: Provide instant answers to team member questions.
• Sales Enablement: Equip sales teams with AI-driven solutions to close deals faster.

Threado AI simplifies support, improves customer relations, and boosts team efficiency through powerful AI-driven automation.