Simple Phones: Your AI-Powered Business Phone System

Simple Phones is an AI-driven solution designed to revolutionize how you handle business calls. It utilizes customizable AI voice agents to manage both inbound and outbound calls, offering a seamless and efficient communication experience.

Features

• AI Voice Agents: Create personalized AI agents to handle various tasks, from appointment scheduling and mortgage calculations to answering FAQs.
• Website & FAQ Crawling: Agents can "crawl" your website and FAQ documents, ensuring accurate responses to customer inquiries about your specific content.
• Call Recording & Transparency: Access detailed call recordings, including source, duration, and transcripts, all conveniently available on your dashboard.
• Call Routing & Escalation: Route calls to different numbers or escalate them to human agents based on customer needs.
• Real-time Alerts: Receive alerts via text, email, or webhooks when specific customer needs arise.
• Ongoing Customization: Continuously refine your AI agent with free customizations, including adjustments to training data, accents, language, behavior, phone number, and business integrations.
• Simplicity & Flexibility: Maintain your existing business phone number and control how missed calls are handled, such as forwarding them to Simple Phones.

Benefits

• Improved Efficiency: Automate routine calls and free up your team's time.
• Enhanced Customer Experience: Provide accurate and consistent responses to customer inquiries, 24/7.
• Data-Driven Insights: Gain valuable insights into call patterns and customer interactions through detailed call recordings and transcripts.
• Scalability and Flexibility: Easily adapt to changing business needs with customizable AI agents and flexible call handling options.

Use Cases

• Appointment scheduling
• Mortgage payment calculations
• Answering frequently asked questions
• Handling customer support inquiries
• Lead generation and follow-up

Simple Phones offers a powerful yet user-friendly solution for streamlining business communications and enhancing customer satisfaction.