Sendbird: Build Powerful AI Chatbots Without Coding

Sendbird is a no-code AI chatbot platform enabling businesses to create and deploy custom chatbots for websites and applications. It streamlines the process of enhancing user engagement, boosting sales, and improving customer support through conversational AI.

Features

• No-code chatbot creation: Design and build chatbots directly within the Sendbird dashboard, eliminating the need for coding expertise.
• Customizable chatbot interface: Design a unique interface that aligns with your brand's aesthetic.
• Data-driven training: Train your chatbot using your own data for optimal performance and accuracy.
• Pre-production testing: Thoroughly test your chatbot before launching it to ensure seamless functionality.
• Multi-functional chatbots: Create chatbots capable of handling diverse tasks, from lead generation to appointment scheduling.
• Extensive customization: Leverage features such as suggested replies, custom responses, and automated workflows.
• Comprehensive analytics: Track bot engagement, user sentiment, and other key metrics to gain valuable customer insights.
• Salesforce integration: Seamlessly integrate your chatbot with your Salesforce CRM.
• Multi-language support: Cater to a global audience with support for multiple languages.

Benefits

• Increased user engagement: Enhance user experience and satisfaction through interactive and helpful chatbots.
• Improved customer service: Provide instant support and resolve customer queries efficiently.
• Streamlined sales processes: Guide customers through the sales funnel and facilitate purchases.
• Effective lead generation: Capture leads and qualify prospects through engaging conversations.
• Data-driven decision making: Leverage analytics to refine products, services, and business strategies.

Use Cases

• Lead generation: Qualify leads and capture contact information.
• Shopping assistance: Guide customers through product selection and purchase processes.
• Customer service: Provide instant support and resolve customer issues.
• Legal assistance: Offer basic legal information and guidance.
• Recruitment: Screen candidates and schedule interviews.
• Healthcare appointment booking: Allow patients to schedule appointments conveniently.

Sendbird empowers businesses of all sizes to leverage the power of AI-driven chatbots to enhance their operations and achieve their business goals.