Perfect Wiki: Your AI-Powered Help Center in Microsoft Teams

Perfect Wiki transforms your company's knowledge base into a dynamic, self-service help center residing directly within Microsoft Teams. This AI-powered platform consolidates SOPs, FAQs, manuals, and guides, eliminating the need to search across multiple platforms.

Features

• AI-Powered Chatbot: Provides automated, detailed answers to frequently asked questions, drawing directly from your company's data.
• Seamless Microsoft Teams Integration: Reduces context switching and streamlines employee workflows.
• Automated Reporting: Generates weekly reports highlighting data gaps, popular content, and unsuccessful searches, enabling continuous improvement of your knowledge base. Tracks document changes and identifies areas for updates.
• Robust Security: Compliant with GDPR regulations and utilizes encryption in transit, along with 60-day automated data backups for redundancy.

Benefits

• Increased Efficiency: Reduces time spent searching for information and answering repetitive questions.
• Improved Knowledge Sharing: Centralizes information, ensuring everyone has access to the most up-to-date resources.
• Data-Driven Insights: Automated reports provide valuable data on knowledge base usage and areas needing attention.
• Enhanced Employee Experience: Simplifies access to information and improves overall productivity.

Use Cases

• Onboarding new employees
• Providing quick answers to employee queries
• Maintaining up-to-date Standard Operating Procedures (SOPs)
• Tracking the success and impact of training materials

Perfect Wiki empowers your organization with a powerful, secure, and user-friendly knowledge management solution, directly within your existing Microsoft Teams environment.