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Mendable icon

Mendable

About Tool:
AI-powered chat apps: build, train, deploy, and secure
Date Added:
2025-04-25
Tool Category:
Document Q&A
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Mendable Product Information

Mendable: Your AI-Powered Solution for Technical Support

Mendable is a platform enabling businesses to create secure and insightful AI chat applications. It trains a secure AI model on your technical resources, providing accurate answers to customer and employee queries, thereby freeing up your team from routine support tasks. Suitable for businesses of all sizes, from startups to Fortune 500 companies, Mendable offers flexible deployment options.

Features

  • Secure AI Training: Trains a secure AI on your internal resources to answer technical questions.
  • Flexible Deployment: Easily deploy internally or externally, integrating with various components (search bars, chat bubbles, command-line interfaces).
  • Enterprise-Grade Security: Compliant with SOC 2 Type II standards, supports SAML 2.0, OpenID Connect, and OAuth 2.0, and utilizes RBAC.
  • Customizable Data Connectors: Securely connects to platforms like Google Drive, Salesforce, and Zendesk.
  • User-Friendly Interface: Allows for easy model training, correction of AI responses, and continuous model improvement.
  • Accelerated Onboarding: Includes an AI assistant within the app to speed up adoption.

Benefits

  • Reduced Support Costs: Offloads routine queries, freeing up your team's time.
  • Improved Efficiency: Provides instant and accurate answers to technical questions.
  • Enhanced Customer & Employee Experience: Offers readily available and helpful support.
  • Increased Scalability: Easily handles increasing query volumes.
  • Strong Security: Ensures the protection of sensitive data.

Use Cases

  • Internal Knowledge Base: Empower employees with quick access to technical information.
  • Customer Support Chatbot: Provide 24/7 support for customer inquiries.
  • Onboarding Assistant: Guide new employees through the company's systems and processes.

Mendable empowers businesses to leverage the power of AI to streamline technical support and enhance overall efficiency.

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