Maisie: Your 24/7 AI-Powered E-commerce Chatbot

Maisie is an intelligent chatbot designed to revolutionize your e-commerce operations by automating key customer engagement processes. It seamlessly integrates into your existing platforms, offering a comprehensive solution for boosting sales and improving customer satisfaction.

Features

• Automated Customer Service: Provides instant, automated replies to common customer queries, freeing up your human agents to focus on complex issues.
• Personalized Product Recommendations: Engaging quizzes help guide customers to the perfect products, increasing conversion rates.
• List Building: Effortlessly grows your email and SMS subscriber lists through smart conversational opt-ins.
• Social Commerce Integration: Sell your products directly through popular social media platforms like Instagram, TikTok, and Facebook.
• Pre-Sales Support: Handles pre-sales inquiries with automated responses and product recommendations.
• Order Status Tracking: Allows customers to check their order status in real-time.
• Contextual Offers & Discounts: Provides personalized discounts and offers to enhance the customer experience.
• Seamless Handover to Human Agents: Facilitates a smooth transition to human agents when needed for personalized interactions.

Benefits

• Increased Conversion Rates: Personalized recommendations and efficient customer service drive sales.
• Reduced Customer Support Tickets: Automated responses handle a significant portion of customer inquiries.
• Improved Customer Satisfaction: Instant responses and personalized experiences foster stronger customer relationships.
• Accelerated List Growth: Quickly expand your marketing reach with automated opt-in processes.
• 24/7 Availability: Provide continuous support and engagement, regardless of time zone.

Use Cases

• E-commerce businesses of all sizes seeking to improve customer service and boost sales.
• Social media retailers looking to streamline their sales processes on platforms like Instagram and TikTok.
• Companies aiming to reduce customer support costs while enhancing the customer experience.

Maisie empowers businesses to deliver exceptional customer experiences and drive significant sales growth through intelligent automation.