Lomni: AI-Powered Customer Support Reimagined

Lomni is an AI-powered customer support tool revolutionizing how businesses interact with their customers through texting and calling. It streamlines communication, automates workflows, and provides valuable real-time analytics, all within a user-friendly interface.

Key Features

• AI-Powered Conversations: Handles frequently asked questions, account inquiries, and sends text messages to callers. Seamless API and webhook integration.
• Rapid Automation: Create new customer journeys and workflows in minutes using natural language prompts.
• Multilingual Support: Available in multiple languages with 24/7 support and zero wait time.
• Customizable Branding: Select from various voices, accents, and soundscapes to match your brand identity.
• Robust Analytics: Gain actionable insights from real-time conversational data analysis.
• Flexible Pricing: Choose from various plans with varying features and conversation limits. No long-term contracts required.

Benefits

• Improved Customer Satisfaction: Faster response times, 24/7 availability, and personalized interactions lead to happier customers.
• Increased Efficiency: Automate repetitive tasks, freeing up your team to focus on complex issues.
• Data-Driven Insights: Understand customer needs and preferences better through detailed analytics.
• Scalable Solution: Easily adapt to growing customer demands with flexible pricing and seamless integration.
• Easy Setup: Get started in under 30 minutes with no complicated setup process.

Use Cases

• Answering FAQs and resolving simple account issues.
• Sending automated text message updates and reminders.
• Collecting customer feedback and improving service quality.
• Boosting sales through personalized interactions.

Lomni empowers businesses to provide exceptional customer support while enhancing operational efficiency and gaining valuable insights into customer behavior.