Inline Help: AI-Powered Proactive Customer Support

Inline Help is an AI-enabled tool transforming customer support by turning your knowledge base into an instantly available, proactive support system. It enhances user experience and streamlines operations by providing on-demand insights directly within your website.

Features

• Instantaneous Insights: Tap anywhere on your website to receive relevant information instantly, eliminating the need for manual tooltips.
• AI-Driven Guidance: Our AI analyzes your knowledge base to provide the most accurate and helpful information at all times.
• Proactive Support: Answer customer queries before they are even asked, leading to a smoother user experience.
• Secure & Compliant: Inline Help prioritizes security and adheres to ISO27001 and GDPR standards.

Benefits

• Improved User Experience: Reduce frustration and increase user satisfaction with readily available assistance.
• Increased Efficiency: Streamline issue resolution and reduce the burden on your support team.
• Enhanced Productivity: Empower users to solve problems independently, freeing up your team to focus on more complex issues.
• Scalable Solution: Suitable for both individuals and large organizations.

Use Cases

• Website Onboarding: Guide new users through your website seamlessly.
• Product Tutorials: Provide interactive step-by-step instructions.
• Troubleshooting Assistance: Offer immediate solutions to common problems.
• FAQ Integration: Make your FAQs easily accessible and contextually relevant.

Inline Help is trusted by companies worldwide and offers a superior solution for proactive, efficient, and secure customer support.