HeySam: Your AI Sales Engineer Assistant

HeySam is an AI-powered tool designed to boost the efficiency and productivity of sales teams. It acts as a virtual sales engineer, providing real-time support to account executives during sales calls, reducing reliance on human sales engineers for every interaction.

Features

• Real-time query answering: Provides immediate answers to customer technical questions during calls, eliminating the need for manual searches.
• Automated follow-up: Generates resource-based follow-up emails, streamlining the sales process.
• Call analysis: Offers call playback, summaries, and insights similar to other customer interaction analytics tools.
• Data privacy: Maintains strict data separation for each customer, ensuring confidentiality.
• Learning and improvement: Learns from shared call transcripts, RFPs, and other sales materials to improve its accuracy and effectiveness. It openly signals uncertainty when unsure of an answer, prioritizing credibility. Human review of answers is encouraged.

Benefits

• Increased sales rep productivity: Enables account executives to handle more technical aspects of sales calls independently.
• Improved sales engineer efficiency: Frees up sales engineers' time for higher-value tasks like deal qualification and focusing on larger accounts.
• Reduced follow-up meetings: Allows reps to accomplish more during each call, minimizing the need for additional meetings.
• Enhanced rep confidence: Equips sales representatives with the knowledge and support to confidently address technical inquiries.

Use Cases

• Supporting sales representatives during customer calls.
• Generating efficient follow-up communication.
• Analyzing sales calls for performance improvement.

HeySam augments the capabilities of sales teams, empowering both sales representatives and sales engineers to work more effectively and efficiently.