Engati: Your AI-Powered Conversational Platform

Engati is a versatile AI-driven chatbot platform leveraging the power of GPT and LLMs to revolutionize customer interactions across multiple channels. It offers seamless real-time communication, enhancing customer experience and streamlining business processes.

Features

• AI Chatbot: A powerful AI chatbot capable of handling diverse conversations.
• Multi-channel Support: Integrate with popular platforms like WhatsApp, Messenger, and more for omnichannel engagement.
• Omnichannel Engagement System: Manage conversations across all integrated channels from a single dashboard.
• Multi-lingual Conversations: Support multiple languages for global reach.
• Low-code Bot Builder: Easily create and customize chatbots without extensive coding knowledge.
• Integrations: Seamlessly integrate with your existing systems.
• Live Chat Functionality: Offer real-time human support for complex queries.
• eSenseGPT: Enhance bot training for exceptional performance.

Benefits

• Automated Customer Interactions: Reduce manual workload and improve response times.
• Lead Generation: Capture leads and qualify prospects efficiently.
• 24/7 Support: Provide continuous customer assistance.
• Streamlined Communication: Utilize quick replies and real-time collaboration tools.
• Improved Customer Experience: Deliver personalized and efficient service.
• Closing Sales: Guide customers through the sales process effectively.

Use Cases

Engati caters to diverse industries including: E-commerce, Retail, Logistics, Edtech, Travel, Hospitality, Insurance, Banking, Government, and Real Estate. Its adaptability makes it a valuable tool for businesses seeking to improve customer service, automate processes, and generate leads.

Engati empowers businesses to transform their customer communication through intelligent automation and seamless omnichannel engagement.