Elto: Your AI-Powered Phone Call Automation Solution

Elto is a sophisticated live conversation AI designed to automate phone calls across various industries with remarkable authenticity and speed. Leveraging cutting-edge language models trained on extensive phone conversation data, Elto performs on par with human agents while significantly increasing efficiency.

Features

• Automated Call Handling: Handles routine call tasks, learning from minimal examples to adapt to new workflows. This includes scheduling, navigating complex IVR systems, retrieving information from knowledge bases, and executing follow-up actions.
• Human-like Conversations: Utilizes a custom end-to-end pipeline for transcription, reasoning, and speech production, resulting in natural, quick, and engaging conversations.
• Seamless Integration: Integrates easily into existing product systems, automating downstream workflows and handling thousands of calls with minimal coding requirements.
• Intelligent Call Routing: Transfers calls requiring human expertise to live agents seamlessly.
• Post-Call Analysis: Extracts key conversation outcomes and triggers subsequent workflows automatically.
• Versatile Voice Options: Offers hundreds of realistic, low-latency voices, with ongoing additions.
• User-Friendly Management: Includes a No-Code dashboard for easy management and monitoring of operations.

Benefits

• Increased Efficiency: Automates high-volume call operations, freeing up human agents for more complex tasks.
• Cost Savings: Reduces operational costs associated with manual call handling.
• Improved Customer Experience: Provides consistent, quick, and helpful service.
• Scalability: Easily handles thousands of calls concurrently.

Use Cases

• Healthcare: Automated appointment scheduling, patient follow-up, and information retrieval.
• Construction: Dispatching crews, coordinating schedules, and managing logistics.
• Logistics: Tracking shipments, resolving delivery issues, and providing customer updates.
• Travel: Handling booking inquiries, providing travel updates, and resolving customer issues.

Elto empowers businesses to streamline their communication processes and enhance customer satisfaction through advanced AI-powered phone call automation.