Corpus
About Tool:
AI-powered customer support: 24/7 answers, increased satisfaction
Date Added:
2025-04-24
Tool Category:
📞 Customer support
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Corpus Product Information
Corpus: Your AI-Powered Customer Support Solution
Corpus is an AI chatbot leveraging ChatGPT technology to revolutionize your customer support. By connecting to your existing data sources, Corpus provides 24/7 support, drastically reducing wait times and boosting customer satisfaction. Its accuracy is unparalleled, drawing exclusively from your internal knowledge base to ensure correct and reliable responses.
Features
- AI-Powered Chatbot: Utilizes ChatGPT for intelligent and accurate responses.
- 24/7 Availability: Provides instant support around the clock.
- Knowledge Base Integration: Sources information directly from your internal documentation.
- Source Referencing: Builds trust by providing references to the source material.
- Customizable Personality: Tailor the chatbot's tone and style to match your brand.
- Lead Generation: Identify and capture potential leads through interactions.
- Analytics & Insights: Track customer interactions and gain valuable insights.
- Seamless Integrations: Works with Intercom, Zendesk, HubSpot, Notion, GitHub, Google Drive, and more.
Benefits
- Improved Customer Satisfaction: Faster response times and accurate answers lead to happier customers.
- Increased Efficiency: Automate support tasks and free up human agents.
- Reduced Wait Times: Provide instant answers to common questions.
- Enhanced Brand Control: Maintain brand consistency in all customer interactions.
- Data-Driven Insights: Use analytics to understand customer needs and improve your service.
Use Cases
- Customer Support: Handle a high volume of inquiries efficiently.
- Product Documentation: Provide instant access to product information.
- Help Center: Create a self-service knowledge base.
- Sales & Marketing: Generate leads and qualify prospects.
- Education & Training: Deliver training materials in an engaging format.
Corpus is a comprehensive AI tool designed to enhance customer experience, improve retention, and drive business success.