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Corpus icon

Corpus

About Tool:
AI-powered customer support: 24/7 answers, increased satisfaction
Date Added:
2025-04-24
Tool Category:
📞 Customer support
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Corpus Product Information

Corpus: Your AI-Powered Customer Support Solution

Corpus is an AI chatbot leveraging ChatGPT technology to revolutionize your customer support. By connecting to your existing data sources, Corpus provides 24/7 support, drastically reducing wait times and boosting customer satisfaction. Its accuracy is unparalleled, drawing exclusively from your internal knowledge base to ensure correct and reliable responses.

Features

  • AI-Powered Chatbot: Utilizes ChatGPT for intelligent and accurate responses.
  • 24/7 Availability: Provides instant support around the clock.
  • Knowledge Base Integration: Sources information directly from your internal documentation.
  • Source Referencing: Builds trust by providing references to the source material.
  • Customizable Personality: Tailor the chatbot's tone and style to match your brand.
  • Lead Generation: Identify and capture potential leads through interactions.
  • Analytics & Insights: Track customer interactions and gain valuable insights.
  • Seamless Integrations: Works with Intercom, Zendesk, HubSpot, Notion, GitHub, Google Drive, and more.

Benefits

  • Improved Customer Satisfaction: Faster response times and accurate answers lead to happier customers.
  • Increased Efficiency: Automate support tasks and free up human agents.
  • Reduced Wait Times: Provide instant answers to common questions.
  • Enhanced Brand Control: Maintain brand consistency in all customer interactions.
  • Data-Driven Insights: Use analytics to understand customer needs and improve your service.

Use Cases

  • Customer Support: Handle a high volume of inquiries efficiently.
  • Product Documentation: Provide instant access to product information.
  • Help Center: Create a self-service knowledge base.
  • Sales & Marketing: Generate leads and qualify prospects.
  • Education & Training: Deliver training materials in an engaging format.

Corpus is a comprehensive AI tool designed to enhance customer experience, improve retention, and drive business success.

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