Boost.ai: Enterprise Conversational AI Platform

Boost.ai is a comprehensive end-to-end conversational AI platform empowering enterprises to significantly improve customer self-service and satisfaction. It offers cutting-edge solutions for automating chat and voice calls, leveraging large language models for highly accurate intent matching.

Features

• Multi-channel Automation: Automate chat and voice interactions, streamlining customer service.
• Hybrid NLU: Boost.ai's unique hybrid Natural Language Understanding (NLU) ensures flexible, precise, and cost-effective intent matching for superior virtual agent development.
• Industry-Specific Solutions: Tailored solutions for financial services, insurance, telecom, public sector, and internal support.
• Extensive Integrations: Seamlessly integrates with various enterprise technologies for easy deployment and connectivity.
• Rich Resources: Access case studies, webinars, guides, and a blog to fully understand Boost.ai's capabilities.

Benefits

• Increased Self-Service Rates: Empower customers to resolve issues independently, freeing up human agents.
• Enhanced Customer Satisfaction: Provide quick, accurate, and consistent support across all channels.
• Improved Operational Efficiency: Automate repetitive tasks, reducing operational costs and increasing agent productivity.
• Data-Driven Insights: Gain valuable customer insights through interaction data analysis.

Use Cases

Boost.ai has proven its effectiveness with prominent clients like DNB and Tryg, achieving remarkable results such as automating 51% of DNB's online chat traffic in six months and resolving 97% of Tryg's internal chat queries.

Boost.ai is a Gartner Magic Quadrant recognized challenger in Enterprise Conversational AI, prioritizing customer privacy and offering a powerful platform for transforming customer service.